The dreaded call-back from an unhappy customer often takes up time and money that eats into your profit margins. However, successfully dealing with these issues can boost your customer service and improve word-of-mouth business. Turn your clients into raving fans with these call-back fixes.
Nail or screw pops occur from time to time. The average house has about 25,000 to 35,000 fasteners, so a dozen screw pops is normal, but when you’re getting hundreds, you have a serious problem and a very expensive callback. Here are some construction tips to help prevent screw and nail pops so you save time and money.